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How Sinek’s assertion relate to consumer behavior
https://youtu.be/6nju8VzYGMM
After watching the video above, respond to the questions below for your second post to this week's discussion. In this video, Sinek makes the assertion, “You can’t have an agreement until what somebody hears and what somebody says is exactly the same…” (Sinek, 2011).
In the first video, Basic Points of Marketing, how did the new sign ensure that what people heard was in line with what the homeless person was saying? How does Sinek’s assertion relate to consumer behavior? Consider the people who donated to the homeless person’s cause after seeing the new sign. Before and after contributing, what thoughts may they have had that illustrate the five steps in the consumer decision-making process?
Full Answer Section
Finally, the new sign was placed in a more strategic location. It was placed in a place where people were more likely to stop and read it, such as a park or a coffee shop. This made it more likely that people would see the sign and be influenced by it.
How does Sinek’s assertion relate to consumer behavior?
Sinek's assertion relates to consumer behavior in a few ways. First, it suggests that consumers are more likely to be influenced by messages that are personal and relatable. When consumers can connect with a message on a human level, they are more likely to believe it and to take action.
Second, Sinek's assertion suggests that consumers are more likely to be influenced by stories. Stories are a powerful way to connect with people and to make them feel something. When consumers feel something, they are more likely to be influenced by a message.
Third, Sinek's assertion suggests that the context in which a message is delivered can also influence how it is received. When a message is delivered in a strategic location, it is more likely to be seen and heard by the right people.
Consider the people who donated to the homeless person’s cause after seeing the new sign. Before and after contributing, what thoughts may they have had that illustrate the five steps in the consumer decision-making process?
The five steps in the consumer decision-making process are:
Problem recognition: The consumer realizes that they have a need or want.
Information search: The consumer gathers information about possible solutions to the problem.
Evaluation of alternatives: The consumer evaluates the different solutions and chooses the one that they believe is best.
Purchase decision: The consumer decides to buy the product or service.
Post-purchase evaluation: The consumer evaluates their decision to buy the product or service.
The people who donated to the homeless person's cause after seeing the new sign may have had the following thoughts at each step of the decision-making process:
Problem recognition: They may have realized that they had the ability to help someone in need.
Information search: They may have read the new sign and learned more about the homeless person's story.
Evaluation of alternatives: They may have considered other ways to help the homeless person, such as volunteering or donating to a charity.
Purchase decision: They may have decided to donate money to the homeless person because they felt that it was the most effective way to help them.
Post-purchase evaluation: They may have felt good about their decision to donate money and may have been motivated to donate again in the future.
It is important to note that these are just some of the thoughts that the people who donated to the homeless person's cause may have had. The actual thoughts that people have will vary depending on the individual and the situation.
Sample Answer
How did the new sign ensure that what people heard was in line with what the homeless person was saying?
The new sign was more personal and relatable than the original sign. It told the story of the homeless person and asked people to connect with them on a human level. This made people more likely to believe what the homeless person was saying and to donate to their cause.
The new sign also used the power of storytelling. Stories are a powerful way to connect with people and to make them feel something. The story of the homeless person in the new sign was likely to make people feel empathy and compassion, which would make them more likely to donate.