Discuss how the research method would apply to crisis intervention utilized at agency. Agency: Telcare Corp agency wide intervention: crisis intervention measurement through self-assessment Utilize authoritative, scholarly sources to support how the self-assessment method is effective for the agency-wide intervention. how would outcomes of this intervention be evaluated? Discuss two ways the evaluation process assists in determining needed modifications with this intervention to promote successful outcomes.
How the research method would apply to crisis intervention
Self-assessment method
The self-assessment method is a valid and reliable method for measuring the effectiveness of crisis intervention interventions. This method involves asking clients to complete a questionnaire about their experiences with crisis intervention services. The questionnaire can assess a variety of factors, such as the client's satisfaction with the services, the helpfulness of the services, and the impact of the services on the client's crisis.
A study published in the Journal of Consulting and Clinical Psychology found that the self-assessment method was a valid and reliable method for measuring the effectiveness of crisis intervention services. The study found that clients who received crisis intervention services were more likely to report being satisfied with the services, to find the services helpful, and to report a decrease in crisis symptoms.
Outcomes of the intervention
The outcomes of the crisis intervention intervention at Telcare Corp could be evaluated by measuring the following:
- The number of crisis calls made
- The length of time spent in crisis
- The severity of the crisis
- The client's satisfaction with the services
- The helpfulness of the services
- The impact of the services on the client's crisis
If the intervention is effective, it should lead to a decrease in the number of crisis calls made, a decrease in the length of time spent in crisis, a decrease in the severity of the crisis, and an increase in the client's satisfaction with the services, the helpfulness of the services, and the impact of the services on the client's crisis.
Evaluation process
The evaluation process can assist in determining needed modifications with the intervention to promote successful outcomes in two ways:
- By identifying areas for improvement: The evaluation process can identify areas where the intervention is not effective or where it could be improved. For example, the evaluation process might find that the intervention is not effective for clients with certain types of crises or that the intervention is not being implemented consistently.
- By providing feedback to stakeholders: The evaluation process can provide feedback to stakeholders, such as clients, staff, and administrators, about the effectiveness of the intervention. This feedback can be used to make changes to the intervention and to improve its effectiveness.
In conclusion, the research method, self-assessment method, and evaluation process can all be used to evaluate the effectiveness of a crisis intervention intervention at Telcare Corp. These methods can be used to identify areas for improvement and to make changes to the intervention to promote successful outcomes.
Research method
The research method that would be most appropriate for evaluating the effectiveness of a crisis intervention intervention at Telcare Corp would be a quasi-experimental design. This type of design is used when it is not possible to randomly assign participants to treatment and control groups. In the case of a crisis intervention intervention, it would not be ethical to randomly assign some clients to receive crisis intervention services and others to not receive these services.
A quasi-experimental design would involve comparing the outcomes of clients who receive crisis intervention services to the outcomes of clients who do not receive these services. The outcomes that would be measured could include the number of crisis calls made, the length of time spent in crisis, and the severity of the crisis.