HUMAN RESOURCE PLANNING

LK Busin" rel="nofollow">iness Supplies is a company sellin" rel="nofollow">ing commercial stationery to offices in" rel="nofollow">in and around Lexin" rel="nofollow">ington, Kentucky. Most of its busin" rel="nofollow">iness comes from general office supplies, such as paper, pens, prin" rel="nofollow">inter cartridges etc., although it also supplies office machin" rel="nofollow">ines. The office is staffed as follows: CEO Manager Admin" rel="nofollow">in staff 3 Sales Manager Field Sales 6 Tele-sales 4 Customer Support 1 Warehouse Manager Warehouse man 4 Driver 5 The tele-sales staff are in" rel="nofollow">involved predomin" rel="nofollow">inantly in" rel="nofollow">in sellin" rel="nofollow">ing to small and medium companies and the field sales staff to larger accounts, with the focus on new as well as existin" rel="nofollow">ing customers Set up in" rel="nofollow">in 2010, LK Busin" rel="nofollow">iness Supplies has grown very quickly, but in" rel="nofollow">in 2017 it was still very heavily dependent on the corporate memory, skills and experience of its Manager, Sam Millwood, brother of the founder, Walt Millwood. Until recently, Sam was responsible for just about everythin" rel="nofollow">ing. He had been in" rel="nofollow">involved sin" rel="nofollow">ince the company was founded, had held a variety of positions and had an in" rel="nofollow">intimate understandin" rel="nofollow">ing of the organization's operations and history. And, of course, he had a direct lin" rel="nofollow">ine of communication to the CEO, his brother. On April 5th, 2017, Sam was killed in" rel="nofollow">in a freak car accident on the highway. His unexpected death was a hammer blow and a huge shock to his colleagues. Everythin" rel="nofollow">ing he had known about the organization was "in" rel="nofollow">in his head." Although Walt had often asked him to document in" rel="nofollow">information and pass his knowledge on to others, this had never happened. Sam had always been “too busy”. Walt Millwood has decided to retire and has sold the company to Chuck Wentworth. Chuck wants to in" rel="nofollow">invest a large sum of money in" rel="nofollow">in order to expand the company’s operations. He has hired you to draw up a consultancy report in" rel="nofollow">in which you: 1. Conduct a PESTLE analysis 2. Identify likely future trends 3. Identify key problems 4. Propose and justify new positions to help the company expand 5. Draw up a proposed organization chart for the company 6. Explain" rel="nofollow">in the advantages of a succession management process 7. Describe the succession management process you are proposin" rel="nofollow">ing