ING Direct Canada

ING Direct Canada Create a current state map for the mailroom operation for categories 1-3 (page 6). Start your value stream map with delivery of the mail to ING. Additional information: •    Assume 1000 pieces of mail for your inventory calculations •    Receiving and transporting the mail to the mailrooms take 5 min each •    Creating the calculator tapes takes 5 minutes, in 20% of the cases the totals of the two  tapes are different •    Manual verification takes 1 minute, totals are rarely wrong. •    Use a weighted average for the processing time of CIFing •    You do not have to calculate total lead time and processing time since some of the processes are performed at the same time, but you need to show the timeline. •    Show how you calculated your times Image you would present your value stream map to your boss. •    Pencil is ok, sloppy is not !!! •    Spell-check your work Value Stream Mapping Current State Instructions 10% Deduction for Each Day Late