Ingram Micro

This company is the world's largest two-tier distributor of technology products. In a two-tier distribution system, a company purchases products from manufacturers and sells them to retailers who in turn sell these products to the end-users.

Read the rest of the stories with a better understanding from pages 466 to 467 of your recommended textbook. After the reading, answer the following questions briefly.

  1. What were the main challenges faced by Ingram Micro in developing a BIC?
  2. List all the business intelligence solutions developed by Ingram to optimize the prices of their products and to profile their customers.
  3. What benefits did Ingram receive after using the newly developed BI applications?

Sample Solution