Leadership and management for service Industry (Thomas Cook)

How technology influences the evolving role of leaders and managers. who workings for Thomas Cook and which classical management theories are relevant to Thomas Cook.

  1. Three classical theories - Taylor's theory - who is created, explanation of the theory, is it still valid in ours days, how it is implemen today and which companies use it. - Weber's theory - who is created, explanation of the theory, is it still valid in ours days, how it is implemen today and which companies use it. - Fayol's theory - who is created, explanation of the theory is it still valid in ours days, how it is implemen today and which companies use it. - Which of the above three theories are relevant to Thomas Cook and how it/they is/are implement in the company, 2. Analyse leadership and management style in Thomas Cook. 3. Explain and assess the digital technology and how they change and impact the leadership and management style in Thomas Cook 4. investigate the internal and external factors that affect management style and communication structure by using digital technologies in Thomas Cook. 5. Analyse and critically evaluate the affect of a digital technologies over the internal and extemal changes in Thomas Cook.

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