In this technological age, we are constantly encountering new and better technologies. Discuss the potential impact of the new technologies on office work for clerical workers given the array of handheld, wireless, and smart devices that allow us to be continually connected. Be sure to consider job growth and elimination as well as upgrading or deskilling that may occur. What are the potential challenges and changes in clerical work that might arise from these technologies? Which jobs are most likely to be affected? How might continuous-process technology change the content of clerical jobs? Finally, address how technology has changed the techniques that are potentially available for supervisors of clerical workers.
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