Management

    20. Do informal leaders have the potential to be as powerful as or more powerful than a formal leader in an organization? Why or why not?   21. Consider the potential benefits and potential drawbacks of charismatic leadership. In what situations might charismatic leadership be useful to an organization? In what situations could a charismatic leader create problems within an organization? In general, do you believe that charismatic leaders are an asset or a liability? Why?   22. Why do relationship conflicts (as opposed to task or process conflicts) potentially lead to the most dysfunctional and harmful outcomes? Explain your answer. 23. Consider a disagreement you have recently had with a friend, family member, or colleague. Briefly describe the conflict by breaking it into the four stages of the conflict process (antecedent of conflict stage, perceived/felt conflict stage, manifest conflict stage, and outcomes of conflict stage). What might you have done during the manifest conflict stage to lead to a more functional outcome to the conflict?   24. What is the primary strategic benefit of entering a negotiation with a clearly defined BATNA (best possible alternative to a negotiable agreement)? What are some possible emotional benefits of having a BATNA in place?   25. What industries and types of businesses would be most likely to be open to the use of self-managing teams? What industries and types of businesses would be least open to the use of self-managing teams? Explain your answers.   26. Choose one of the perceptual distortions discussed (stereotypes, selective attention, halo effect, primary effect, recency effect, contrast effect, project, self-fulfilling prophecy, and impression management) and briefly describe a situation where your perception of another person was impacted by that distortion.   27. What do you think are the top three perceptual distortions that managers are most likely to be affected by when forming perceptions of their direct reports? Explain your answer.   28. List at least five specific behaviors that illustrate organizational citizenship behavior (OCB). How are co-workers likely to view and collaborate with those who display high levels of OCB? Defend your answer.   29. List at least five specific behaviors that illustrate counterproductive work behaviors (CWBs). How are co-workers likely to view and collaborate with those who display high levels of CWBs? Defend your answer.   30. Identify and list at least three surface- and three deep-level aspects of diversity that describe you. Then list three surface- and three deep-level aspects of diversity that describe one of your good friends. How do the similarities and differences between you and your friend affect your friendship?