Management

    1. In your own words, what do you believe a ‘team performance plan’ refers to? 2. In aiming to develop team cohesion, it is important to develop processes to ensure that issues and problems identified by team members are recognised and addressed. Name five (5) such processes? 3. In the context of managing an operational plan, identify the resource requirements that need to be researched, analysed and documented?  Describe five (5) different types of strategies you could employ to ensure team members have sufficient input into planning, decision making and operational aspects of the work team? 4. Identify three (3) policies and procedures that could be developed to ensure team members take responsibility for their work as well as assist other team members? 5.  In establishing a common understanding of team purpose, roles and responsibilities, name three (3) methods of consultation you could undertake as a team leader? 6. In the context of working within a team, in your own words describe the meaning of accountability? Give an actual example? 7. In the context of establishing a team performance plan, what are some examples of outcomes, outputs and key performance indicators? 8.  In aiming to facilitate teamwork, who are some of the pivotal stakeholders that need to be involved? 9. In communicating information from line management to the members of the team, what do you understand ‘line management’ to consist of? 10.    What factors make a team change and grow over time?  11. Using an example from a workplace, illustrate why it is important that people know that the tasks they do make an important contribution to their department and organisation? 12.  What is the difference between team building and team maintenance? 13. Discuss how good induction and training of new members helps teams achieve their desired results? 14. Explain how poor team dynamics and processes could cause a team to fail at its task? 15. Inducting new team members often sets a team’s performance back as members learn to work effectively again.  Why do you think this is so?   16. Discuss the role of ‘informal team leaders’ in setting the ‘pace’ of a work team and influencing its productivity and quality?   17. Explain how essential is it that team leaders understand different personalities and team dynamics? 18. Outline the specific benefits to the following stakeholders that can be expected from a high performing team: The organisation Team members Team leaders Customers Investors 19. ‘Unless there is role clarity, if a person performs well it will be mostly by chance.’  Discuss in the context of the concepts of this course.      20. Think of a team that you are a part of that works very well. Now consider why is being a member of a successful team so enjoyable, satisfying and motivating?