Managing Beyond Bureaucracy

discussion 10 Order Description Assignment 10. Managin" rel="nofollow">ing Beyond Bureaucracy See syllabus for readin" rel="nofollow">ings and due dates. This assignment will be graded usin" rel="nofollow">ing the discussion participation rubric. Information about the rubric and how discussions are graded can be found in" rel="nofollow">in the FAQ forum of the Discussions folder. If you have any questions, contact me. Copy this assignment to a word processor. Insert your answers, and post the completed assignment to the discussion forum. Your CEO has returned from a management conference and is confused. He remarks that he is havin" rel="nofollow">ing a “symbolic in" rel="nofollow">interaction crisis.” He has spent all of his life workin" rel="nofollow">ing in" rel="nofollow">in and learnin" rel="nofollow">ing about organizations but now the familiar symbols (words, jargon) used the speakers seem to have changed their meanin" rel="nofollow">ing. At the same time, there are new words that don’t seem to have any meanin" rel="nofollow">ing at all for him. He realizes that he is bein" rel="nofollow">ing asked to see thin" rel="nofollow">ings he is familiar with in" rel="nofollow">in a new way, and he is also bein" rel="nofollow">ing shown aspects of organizations that he has never seen before, but he is not sure what it all means. Fin" rel="nofollow">inally, he is not sure of the bottom lin" rel="nofollow">ine. What should he do with his new understandin" rel="nofollow">ing? First of all he understands that the function of bureaucracy is to coordin" rel="nofollow">inate action in" rel="nofollow">in order to meet the needs of a specific group; organization members, organizations owners, clients, or the public. He has read the Federalist papers (#10) and is aware that each of these is divided in" rel="nofollow">into factions, parties, special in" rel="nofollow">interests or publics. He has read Gurri’s “The Revolt of the Public” and realizes that modern communications and the in" rel="nofollow">internet have powered these special in" rel="nofollow">interests and publics to the poin" rel="nofollow">int where they can challenge bureaucracies that attempt to control them. 1. Qui bono? (Who benefits?) a. He asks you to defin" rel="nofollow">ine the group(s) that your organization is supposed to serve and explain" rel="nofollow">in how your organization serves them. b. In what ways does your organization serve its own in" rel="nofollow">interests, rather than the those it is in" rel="nofollow">intended to serve? 2. Power/Authority a. Defin" rel="nofollow">ine and explain" rel="nofollow">in (with sources) the difference between power and authority b. Defin" rel="nofollow">ine and describe how each type of power is exercised over members of your organization and over the group(s) your organization serves. Coercive Members Group Served Renumerative Members Group Served Normative Members Group Served 3. On page 487 of the text the authors give a symbol-in" rel="nofollow">interaction description of rules: “Rules, however, depend upon their in" rel="nofollow">interpretation and enforcement. Organization rules mean different thin" rel="nofollow">ings to different people in" rel="nofollow">in different contexts at different times. The meanin" rel="nofollow">ing of rules is not fixed by what they say but how they are used. a. Given an example of how the meanin" rel="nofollow">ing of a specific rule has changed in" rel="nofollow">in your organizations, either over time, or in" rel="nofollow">in the way it is used in" rel="nofollow">in different parts of your organization. b. Describe one advantage of this flexibility in" rel="nofollow">in the meanin" rel="nofollow">ing of the rule. c. Describe one disadvantage of this flexibility in" rel="nofollow">in the meanin" rel="nofollow">ing of a rule. 4. In Table 15.2. on page 491 the authors demonstrate the similarity in" rel="nofollow">in Mao and Peters’ conceptions change of the cultural revolution in" rel="nofollow">in management and politics. a. Search the in" rel="nofollow">internet for an estimate of how many people were killed durin" rel="nofollow">ing Chin" rel="nofollow">ina’s Great Leap Forward and the Cultural Revolution, and give the estimates and your source here. b. Search the in" rel="nofollow">internet for an estimate of how many people were killed durin" rel="nofollow">ing the implementation of Peters’ recommendations and give your estimate and source here. (Yes, this is a trick question- the answer should be obvious). c. Citin" rel="nofollow">ing what you have learned in" rel="nofollow">in the required readin" rel="nofollow">ings about bureaucracy and its limitations, how would you account for the difference? 5. Usin" rel="nofollow">ing the followin" rel="nofollow">ing theories to describe why organizations tend to demonstrate isomophism, and are subject to rationalized myths. a. Biological b. Functional c. Institutional 7. Historically, professionals were experts who worked in" rel="nofollow">independently, were held to professional standards set by organizations formed by the professionals (medical boards, lawyers bar associations, etc.), and were judged by their results. Today however, professionals are more and more bein" rel="nofollow">ing in" rel="nofollow">integrated in" rel="nofollow">into bureaucracies where they are managed by those outside the profession. Discuss the difference in" rel="nofollow">in in" rel="nofollow">independent and managed professions by comparin" rel="nofollow">ing them with in" rel="nofollow">independent and managed bread makers ( Why French Bread is Better. pp.507-510 of the text). 8. Bottom Lin" rel="nofollow">ine: In view of what you have learned about bureaucracy, what (sourced) recommendations would you make to your CEO to improve the functionin" rel="nofollow">ing of your organization? Lesson 10. Apr 3, 2017 - Apr 9, 2017 Chapter 15 Managin" rel="nofollow">ing Beyond Bureaucracy Dysfunctions, Institutions, Isomorphism Assignment 10 is due at end of Lesson. Clegg, Kornberger, Pitsis. Managin" rel="nofollow">ing and Organizations: An Introduction to Theory and Practice. 4th Edition. SAGE Publications, Inc. (Thousand Oaks, CA), 2016. You will be tested on your knowledge of the text, and you will be expected to cite it in" rel="nofollow">in your discussions.