Case Study 3-8
Master Patient Index System Selection Triad Hospital System comprises six hospitals. Corporate has asked the six HIM
directors to select the MPI that will be used by all six of the hospitals. Three of the hospitals want MPI Plus, and the other
three want HIM MPI. No system selection evaluation methods were established during the planning stage of this system
selection. The HIM directors looked at demonstrations and the responses to the requests for proposals (RFPs) before
voting: none of the directors are willing to change their votes.
- Identify evaluation criteria that could have been in place to prevent this stalemate from occurring.
- Identify who else should have been involved in the decision-making process.
- Synthesize the lessons that the facility should learn from this experience.
Sample Solution