Assessment Content Applying your knowledge from the module to the Middle/ton NHS Trust case study (Appendix A), answer questions 1-5. Support your answers with reference to relevant literature and research in the related areas using the Harvard Referencing system and examples from the case study to illustrate your points where appropriate.
Ql. On completion of week 2: Identify what characteristics of scientific and bureaucratic management are demonstrated in the organization of work at Middleton Trust. What are the potential advantages and disadvantages of this approach and what techniques could be used to minimize any risks?
Q2. On completion of week 4 Compare employee job satisfaction in the Medical Records and Accident and Emergency departments. How could the characteristics of the work in the Medical Records department have contributed to this? How could work be reorganized to improve the situation?
Q3. On completion of week 6
Discuss the possible causes of conflict in the Medical Records department. How could this be managed and minimized.
Q4. On completion of week 8
Drawing on your knowledge from weeks 9 AND 10, what factors have contributed to the effective team work demonstrated in the Accident and Emergency Department? Advise the manager of any risks associated with this strong team approach Q5. On completion of week 10 Why have changes to the organisation of the Medical Records department been problematic? How could the approach to change be improved in the Trust
Sample Solution