Modern health care organizations
Modern health care organizations have unique cultural and demographic situations that often create conflict. Discuss at least two examples of situations where the application of either a collaborative or competitive strategy might be beneficial in managing conflict.
Sample Answer
here are two examples of situations where the application of either a collaborative or competitive strategy might be beneficial in managing conflict in healthcare organizations:
Collaborative strategy
- A disagreement between two nurses about the best way to care for a patient. In this case, a collaborative strategy would involve the nurses working together to find a solution that is in the best interests of the patient. This could involve sharing their knowledge and expertise, brainstorming different options, and ultimately agreeing on a course of action.
- A conflict between a doctor and a patient about the patient’s treatment plan. In this case, a collaborative strategy would involve the doctor and patient working together to develop a plan that the patient is comfortable with. This could involve the doctor explaining the risks and benefits of different treatment options, listening to the patient’s concerns, and ultimately reaching a mutually agreeable decision.