Observation techniques

Description

Observe a group of 2 or more people communicating. Position yourself far enough away from the group that you cannot hear what they are saying. Pay attention to the body language. Observe hand gestures, head nods, eye contact (if possible) for about 10 minutes.

Based on your observation, contemplate:

What are they talking about?
How well do they know one another?
What emotions are each experiencing?
What body language did you observe?

What did that body language tell you?

How much of your observation is based on your own life experiences versus what you are actually observing?

How can this observation help your communication?

Sample Solution