1.Pretend you were a reporter at the first press conference. What questions would you ask the CEO? Why? How would you respond to the lawyer in the second story?
2.Do you think that operations management is achievable? What would be the challenges you see in health care today to achieve that? What challenges do you see in achieving that goal?
3.Do you think the current quality metrics measured and publicly reported are fair way to compare institutions performance of “quality” care? What role does demographics and location play into performance metrics?
4.There is much debate about patient satisfaction scores and demographics of a facility. Do you think socioeconomic factors affect patient satisfaction scores? Why? If not, why not? Do you have any recommendations regarding the collection and use of these scores?
5.In the Era of Health Care Reform,what are the three strategies that you would embrace to offset the reform impact for facilities?
6.As a member of the leadership team, identify a health care supply chain principle that you would apply to a health care organization. Summarize how it might impact finance. You may use research to theorize your response. Remember to cite your references.
7.What role does personal productivity play in creating or eliminating barriers to achieve the full potential of HR? Please consider the performance management and talent acquisition discussions that you have been exposed to during this program.
8.Based on what you have learned in research on the topic of information systems in health care, what do you envision as the next step toward improving health care IT systems? Identify three (3) high impact areas.
9.Will the ACA continue to push providers to reorganize delivery systems to accomplish the goal of a coordinated health care delivery system? What barriers exist to prevent this transformation?
Sample Solution