Operations Management Questions

Answer the 8 questions below

References: Jacobs, F. R., Chase, R. (2013). Operations and Supply Chain Management, 14th Edition. McGraw-Hill Learning Solutions. VitalBook file.

Feel free to use more than one reference.

Very very important, make sure you don’t fully reference answers, they must also have examples.

Operations and Supply Chain Management, Ch. 1: Introduction

  1. How Does Wall Street Evaluate Efficiency?

Operations and Supply Chain Management, Ch. 7: Manufacturing Processes

  1. What are the characteristics of a manufacturing process?

Operations and Supply Chain Management, Ch. 9: Service Processes

  1. What are the characteristics of a service process?
  2. What are the different types of service processes?

Operations and Supply Chain Management, Ch. 11: Process Design and Analysis

  1. How are flowcharts used to improve process performance?
  2. What metrics are used to improve process performance?
  3. Compare and contrast the various types of processes.
  4. How are processes designed and evaluated?

Sample Solution