Patients come second

Spiegelman, P. & Berrett, B. (2013). Patients come second: Leading change by changing the way you lead. New York: Inc. Original. ISBN 978-0988842809
Write a 4 page the above book review with the following components: What is the main argument of the book? In other words, what is the main point that the author wants the reader to know? Describe the main argument fully and completely. Provide information on the support ("proof') that the author gives to substantiate his/her main argument. Do you find this support persuasive? Is it biased? Explain.
; In addition to the main argument of the book, take an element from one of the chapters shared by the authors and discuss how this information could be utilized when selecting a work environment, leadership you would desire in your job, and how this impacts the person you want to be with your clients/patients and co-workers. How does this book apply to the practice of case management? In other words, how could a case manager actually use the information provided in the book? Would you recommend it to other case management students? Why or why not?

Sample Solution