- What are the factors that influence the training outcome of learning?
- In a four-level framework of training assessment, which level corresponds to each of these measurements: assessing satisfaction; assessing work operations; assessing financial return on the training investment; assessment with a skills exercise?
- Why is employee development important for a competitive advantage?
- In the formal training process, what is the purpose of the needs assessment phase and what are the three levels of analysis?
- "Why is the company spending money on something that has no value?" is a counterargument for which barrier to evaluating training programs and outcomes?
- Briefly describe succession planning and the importance of executive development.
- How does on-the-job training provide a competitive advantage for a business?
- If outcome data indicates a company did not receive the training results it expected but the training was delivered as it was designed to be, what should the company do?
- Which step of the training development process assesses a training program's ability to change employee performance or behavior?
a. Analyze the needs.
b. Design the instruction.
c. Evaluate the program.
d. Validate the training. - Explain the relationship between training needs assessment and capital resource decisions.
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