Post Test: Developing Training

  1. What are the factors that influence the training outcome of learning?
  2. In a four-level framework of training assessment, which level corresponds to each of these measurements: assessing satisfaction; assessing work operations; assessing financial return on the training investment; assessment with a skills exercise?
  3. Why is employee development important for a competitive advantage?
  4. In the formal training process, what is the purpose of the needs assessment phase and what are the three levels of analysis?
  5. "Why is the company spending money on something that has no value?" is a counterargument for which barrier to evaluating training programs and outcomes?
  6. Briefly describe succession planning and the importance of executive development.
  7. How does on-the-job training provide a competitive advantage for a business?
  8. If outcome data indicates a company did not receive the training results it expected but the training was delivered as it was designed to be, what should the company do?
  9. Which step of the training development process assesses a training program's ability to change employee performance or behavior?
    a. Analyze the needs.
    b. Design the instruction.
    c. Evaluate the program.
    d. Validate the training.
  10. Explain the relationship between training needs assessment and capital resource decisions.

Sample Solution