Preparing a crisply-worded memorandum.

Choose one of the topics below and prepare a crisply-worded
memorandum.

Choose one of the topics below and prepare a crisply-worded memorandum.

1. Write to your company’s insurance director requesting reimbursement for a car rental you needed after the
   company car you were using broke down. You had to rent the car for three days. Include all the necessary
   information.
2. You are a Human Resources Manager at the headquarters of a large retail company. There have recently
   been a series of pranks in the building. Some person or persons have released two wild Canada geese in the
   main lobby, fake emails have been sent to employees, and someone recently clipped together all the paper
   clips in the offices on the 8th floor. In order to avoid further escalation, you must make it clear to all employees
   that pranks are unacceptable in the workplace. Be sure to include the details of your company’s policy,
   reassure employees, and lay out fair and reasonable consequences.
   Section II. Choose one of the topics below and prepare a well-considered business letter.
3. You have your own catering service, and you must write to a customer approving a refund. The customer
   had complained that the beef soup he had ordered for an office party contained an abundance of potatoes and
   very little beef.
4. Write a letter from an electronics store informing a customer that the customer will not be reimbursed for a
   malfunctioning cell phone still under warranty. Explain that the warranty does not cover damage to phones that
   were accidentally placed in the freezer overnight

Sample Solution