PROBLEM SOLVING/DECISION MAKING

The topic requires you to consider 3 areas:
Reaction: Reaction to learning; your experience that validates learning has taken place
Relevance: Relevance to this Hospitality Human Resources Management class
Responsibility: Responsibility as a leader in the Hospitality industry after this learning has taken piace
For this topic, consider the following questions:
What was your reaction to problem solving or decision making in the workplace? How did your boss help
you (not help you) work through a problem? How comfortable are you making decisions/taking initiative in
the workplace and is your boss supportive/encouraging of this behavior?
What is the relevance of that experience in the hospitality industry? Meaning, why is it important to learn
problem solving and decision making skills?
What is your responsibility when dealing with this type of situation?
Think of this assignment as a "journal entry" for each separate experience as instructed in each journal
entry.

Sample Solution