Select a company with which you are familiar, preferably one where you have been employed, and consider a
process within that company that could be improved. This could be a business process, a manufacturing
process, a distribution process, or a service process that you have observed or been involved with during your
career.
Using your course textbook and University of Arizona Global Campus Library research, prepare a
recommended process improvement proposal that incorporates tools and methods learned in this course.
Your paper should
Describe the company and how the selected process fits into the overall framework of the company.
Create a step-by-step description of the current process incorporating a process flow chart.
Analyze the current process for inefficiencies.
Develop a process improvement recommendation including a detailed plan incorporating business process
engineering theory and including benchmarking the reengineered process to a close business competitor. The
process should be designed to be more efficient, using appropriate tools and methods learned throughout the
course, including capacity utilization improvements and statistical quality control models.
Explain possible challenges in implementing the process changes.
Assess the expected benefits of the improved process and the potential benefits.
Sample Solution