Process & Outcome Evaluation Plan for NYC Small Business Development Centers

Develop a process and outcome evaluation plan to measure process efficiency and outcome effectiveness of Small Busin" rel="nofollow">iness Development Centers (SBDC's) in" rel="nofollow">in New York City. Specifically, I want to develop a detailed evaluation plan to measure fin" rel="nofollow">inancial process efficiency of the government's in" rel="nofollow">investment in" rel="nofollow">in SBDC, and the overall effectiveness of SBDC outcomes for small busin" rel="nofollow">inesses - as it relates to busin" rel="nofollow">iness profitability, expansion, jobs created/retain" rel="nofollow">ined and whatever other outcome measures are relevant for determin" rel="nofollow">inin" rel="nofollow">ing small busin" rel="nofollow">iness success