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Procurement and Supply Management

The sole item of assessment for this module is a 4,000 word written piece, for 100% of the module mark. The assignment casts you as a consultant and you have been approached by Guardvark Ltd., a company that manufactures and sells security equipment. They are currently experiencing a number of problems, as detailed in the case study that follows.

Your submission will be a report that Guardvark have commissioned from you. In the report, you should aim to do two things:

  1. Make recommendations that will solve the company’s procurement and supply management problems, identifying policies that you think the company should adopt, and
  2. Outline a training programme for Guardvark staff, to improve their capabilities in procurement and supply management.

Note: the case study company is fictional. Thus, you can state reasonable assumptions as long as they don’t contradict any of the facts presented here in the case study.

Case Study: Guardvark Ltd.

Guardvark Ltd. was founded by brothers Paul and Hugh Bowman in 2002, to manufacture and sell specialist security equipment such as key boxes and secure cabinets of the kind installed in elevator control rooms, in factories and at the payment terminals in car parks. “If it absolutely has to have a key nobody can copy, and resist attack with a crowbar,” Paul says, “then people buy Guardvark, for peace of mind.”

Business has been good, and Guardvark have expanded steadily. Their aim was to offer “the gold standard in access control” and they have succeeded in this – but their British-made secure cabinets are very expensive. Since 2010, they have offered a second line in imported, more generic security equipment such as strong padlocks, secure office furniture, fireproof safes and CCTV systems. These less expensive items are marketed under the ‘Smartvark’ brand.

The business is based on Hedon Road, Hull, but by 2018 they had outgrown the original location. Additional manufacturing is now performed in a rented unit on the Swann Street unit factory estate and there is a small retail store on the Sutton Fields Industrial Estate where items in the Smartvark range can be viewed and bought.

Hugh Bowman had sole responsibility for procurement when the business was founded, but as it grew the job became more complex. With the addition of lower cost, faster-moving items under the Smartvark brand, Hugh took on two assistants, Janet Childs and Dave Shepard. Dave wasn’t directly involved in negotiations, but once agreements were in place with suppliers, Dave processed reorders very efficiently – with particular attention on the retail (Smartvark) side of the business. Janet was put in charge of supply management for the manufacturing side of the business, where she ensured that factory staff had all the materials they needed for production operations.

Hugh has recently had some serious health issues and has been forced to step away from the business – for at least six months and perhaps indefinitely. Paul Bowman, who has always concentrated on marketing and sales, considers this a crisis.

“We’ve let things run on an informal basis for far too long,” he says. “Hugh took care of almost everything related to purchasing and supply. He’s a workaholic and I’m sure he’s made himself ill. Now he has to leave this work to others and I don’t think he’s prepared Janet and Dave for this at all.”

Janet miscalculated the size of a recent order for heavy-duty hinges and the business is now drastically overstocked. She got free delivery and a discount by buying in bulk, but there is now a 3+ year stockpile of these parts. If she keeps ordering items in huge quantities it could affect the liquidity of the business. Dave recently went into a negotiation for a new keypad locking mechanism, got flustered and agreed to a very poor deal.

Additionally, a reorder for padlocks from an overseas supplier was received recently and they are all counterfeit: significantly inferior to anything that could be sold under the Smartvark brand. Dave speculates that this might be because Hugh wasn’t around to ensure that the supplier stayed honest. This is a concern since there will be a lot more items to buy in the months ahead.

Paul has a number of concerns:

  1. It’s clear that there is a need to set up a larger procurement team, but what would be appropriate, in terms of roles and responsibilities?
  2. How should the expanded procurement team interface with the rest of the business?
  3. What complexities have been introduced now that the company is operating across three sites, and can anything be done to minimise anticipated problems?
  4. How can the costs associated with inventory for both Guardvark and Smartvark products be minimised?
  5. What principles should be established as company policy and included in the training of new staff?
  6. How can the company ensure that opportunities for fraud in this area of the business are minimised, without oversight from Hugh?

In addition to the case study itself there will be an opportunity for Q&A with your lecturer when the assignment is formally set. At that time, you can ask questions that you feel will help you in the preparation of your report. You can ask additional questions via the discussion board in the Virtual Learning Environment.


Advice on the preparation of a satisfactory assignment

A good report will be well-structured and suitably formatted, conveying the professionalism that the client would be looking for from a consultant. It is recommended that your report will include sections addressing the following:

• A brief introduction outlining the purpose of the report
• Review of the main problems
• Discussions, bringing in additional information such as relevant theory
• Detailed recommendations on
o Procurement, and
o Supply management
• Conclusions
• A set of references in the Harvard style, including sources such as peer-reviewed academic articles, academic texts, news articles, industry case studies, and reputable web resources.
• An appendix containing set of slides (minimum 10) to be used to demonstrate that your consultancy firm is ideally suited to train the client’s procurement staff.

Your submission should be 4,000 words in length, double-spaced and in Arial 12 point font or similar. In addition to the recommended sections outlined above, your document should begin with a title page and table of contents.

Please note that the title page, table of contents, list of references and appendix with presentation slides do not count towards the word count for the document.

Illustrations and tables should be placed within the main paper, suitably labelled and numbered.

Addressing Module Learning Outcomes 1, 2, 3 & 4:
This assignment tests whether you have achieved the following, from the learning outcomes of the module:

LO1 Demonstrate an understanding of the coordinated and collaborative procurement and supply management processes and to discuss the current related challenges.
LO2 Compare, contrast and criticise different approaches to the solution of practical real-life procurement and supply planning problems, relying on the established theory in the discipline and on exemplary industrial case studies.
LO3 Select and apply appropriate methods and tools to set-up and develop efficient and effective procurement processes in the supply chain and to plan optimal supply management.
LO4 Construct and deliver effective reporting through effective reporting and reflection to demonstrate an understanding of current procurement and supply chain operations challenges.

Grading Descriptors guidance

MLOs 1, 2, 3 & 4 Weighting
Opening section establishing the purpose of the report. Also the standard of the document in terms of appearance and professionalism. 10/100
Discussion of problem(s) affecting procurement and supply management at the case study organisation. 15/100
Evaluation of the problems identified in the context of contemporary supply chain and operations management theories. Appropriate development of arguments in an academic style. Evidence of additional sources researched and incorporated, and use of appropriate referencing style. 30/100
Discussion of solutions attempted within the selected organisation, including justification, implementation and outcome. Also conclusions to the case study. 20/100
Use of supporting evidence including Harvard style. 10/100
Presentation slides (minimum 10) setting out the training plan for procurement staff in the case study organisation. 15/100
Total 100 marks available

eSubmission is the approved method for your HUBS programme of study. You must hand in your assessed Assignment(s), for all modules that you are taking during the Academic Year using the Canvas system. Submission of a printed copy is NOT allowed. You should submit via the Assignments menu item on the relevant module Canvas site.

Assignments must be submitted by the date and time stipulated. Deadlines will be strictly adhered to. Students submitting late, and who do not have mitigating circumstances approved by the Mitigating Circumstances Panel, will be subject to penalties for late submission as specified by the University.


Student Number:

Learning Outcomes, assessment criteria and grading descriptors
90+ A+ First Outstanding in all respects Indicative
Mark %

Mark subject to Module Board Agreement & before any penalty applied.
This assignment gives you 40% of your overall module grade.
80-90 A First Outstanding in most respects
70-79 A- First Outstanding in some/one major respect
60-69 B 2:i Many very good features
50-59 C 2:ii Average; satisfactory evidence of overall grasp
40-49 D Third Adequate evidence of understanding
35-39 E Com Fail Weak in some/one major area
0-34 F Fail Weak in many/most areas

A+  A   A-  B   C   D   E   F

LO1: Demonstrate an understanding of the coordinated and collaborative procurement and supply management processes and to discuss the current related challenges.
Analysis of present-day procurement problems in the case study organisation.
Analysis of present-day supply management problems in the case study organisation.
LO2: Compare, contrast and criticise different approaches to the solution of practical real-life procurement and supply planning problems, relying on the established theory in the discipline and on exemplary industrial case studies.
Use made of theory as introduced during the module.
Evidence of wider reading on related topics
LO3: Select and apply appropriate methods and tools to set-up and develop efficient and effective procurement processes in the supply chain and to plan optimal supply management.
Use made of methods and tools introduced during the module.
Ability to reconcile the competing requirements of procurement and supply management issues.
LO4: Construct and deliver effective reporting and reflection to demonstrate an understanding of current procurement and supply chain operations challenges.
Report structure, style and tone – a consultants’ report made to the management of the case study organisation.
Clarity with regard to the changes that are recommended.
Appropriate recommendations made.
Technical and academic writing standards
Organisation, structure and standard of presentation of the work.
Use of correct and appropriate referencing standards.
Quality and range of relevant literature sources for the issues and arguments presented.
Standard of formal written communication and use of disciplinary terminology.
(When appropriate) tables, figures and latest data correctly presented, including appropriate use of appendices.

Sample Solution

Global BUSINESS Amid the later 50% of the twentieth century U.S economy was the most dominant economy on the planet, they set the tenets for rest of the world. They built up global partnerships everywhere throughout the world which was to be sure the core of world economy. (Davis, 2009). At the point when the U.S economy was rising, the various nations economy were additionally developing, in the meantime when their economy went down it influenced practically the various bringing in and trading nations on the planet as a result of the ongoing emergencies which was named as "Worldwide FINANCIAL CRISIS". This was intended to be the greatest emergencies after "THE GREAT DEPRESSION 1930" (Cambridge Journal of Economics, 2009). The emergencies have officially recorded loss of over $150 billion and vast number of banking foundations have defaulted on some loans or being sold.(Kregel, 2008) One among the banks sought financial protection was Lehman Brothers, which was Fourth biggest venture bank in U.S. (BBC, 2009). In this manner it is critical to recognize reasons for current monetary emergencies and goals measures. Besides, UK government should make compelling strides so as to decrease risk of further emergencies (Turner, 2009) Amid later piece of the nineteenth century that is 1973 Daniel ringer distributed a book titled "THE COMING OF POST INDUSTRIAL SOCIETY". The book was tied in with guaging to discover the adjustments in economy and society in joined state. A standout amongst the most obvious changes as indicated by him was the work constrain moving from assembling and horticulture to support based industry which he named as "POST-INDUSTRIAL SOCIETY". The creator was directly in his forecast since today just 10% of the all out work drive is utilized in agribusiness and assembling industry. Between the period December 2000 and May 2009 US lost more than 5.25 million workers in assembling division. There were numerous issues in strong merchandise industry, especially in automobile producing industry. At least two organizations in that segment defaulted on some loans which expressed that there was part progressively awful news to come. Similarly, fabricating employments were enduring on a normal of 8 years contrasted with a normal of 3 years in administration industry. The move was driven by Wal-Mart. The firm utilized about 1.4 million representatives in 2009 which was more than that of 20 biggest American assembling organizations together. This made changes happen in benefits financing and individuals began putting resources into shared assets. This occurred through change in benefits monetary that took over little add up to common reserve from substantial measure of venture investment funds. This made weight for significant yields and furthermore removes the alternative of remaining with a solitary firm. This empowered development of institutional financial specialists. Colossal measure of versatile benefits reserves were overseen by banks, common assets and protection firms. About 1000 enterprise shares were possessed by institutional speculators in 2005, with common reserve taking limit of 10% or more in several companies. For makers the primary spotlight was on offer esteem which spread OME show (Original hardware producer) which implies the generation is out sourced to other outside associations. Other than makers, capacities, for example, HR and IT and so forth were additionally re-appropriated. This gradually rolled out intense improvements in conventional company where it ended up void. They were concerned chiefly about transforming the out-sourced items into marked products. This demonstrates the securities exchange existed just for immaterial resources. (Davis, 2009) Presently we will talk about the reasons for the Global monetary emergency: One of the fundamental purposes behind the emergencies was the lodging bubble. A lodging bubble is an economies bubble that happens in neighborhood or global market. The ongoing budgetary emergencies began in the long run in 2001 with the busting of U.S lodging bubble and achieved its top in 2005.Basically it is said when there is a quick increment in land prises until it contacts its pinnacle and achieves unsustainable dimension. The rise in the houses was recognized in 2006 after the market rectification. Previous director of Federal Reserve Board, Alan Greenspan said in 2007 that they had rise in lodging however it was extremely late until they understood in 2005 and 2006 (Bianco, 2008) Numerous market analysts trust that the fundamental explanation for lodging bubble was brought about by low loan cost set up by the Federal bank. The financing costs were diminished to 1% from 6.5%, this made individuals to contract their property against the credit. The banks consequently urged everybody to get advance against their home loans since land costs were at its pinnacle. [business.cch.com] When swelling started in 2004, US government pulled back fiscal convenience, they began expanding the loan cost and home loans installment likewise begun rising obviously. Tight cash strategy became an integral factor and there was an extraordinary interest of cash and in this manner house costs fell. Banks and other budgetary establishments financed at low rate, and when loan costs began raising there were overwhelming possibility of default by the subprime borrowers along these lines default by such borrowers prompted misfortunes. Despite the fact that the credits were verified and were sold to extraordinary institutional vehicles (SIV's) the misfortunes were still bourn by banks and different organizations (Mohan, 2009) Deregulation of monetary framework offered ascend to tradable instruments through securitization. Securitization implies transforming a benefit or Mastercard obligation into tradable instrument. This framework made family unit to wind up the two financial specialists and guarantors of securities. Along these lines exchanging diverse type of capital developed which was insecure and did not keep going for long which caused the monetary emergencies (Davis, 2009). Clearly US government neglected to deal with their exchange shortage. The lodging bubble was essentially brought about by shoddy credit and low financing cost rates. The fundamental explanation behind shabby credit was there was a great deal Chinese capital in U.S. What's more, that is on the grounds that US imports the vast majority of the items from china and pitches it at a shoddy rate to its buyers (Weismann, 2008) Worldwide Macro Economy Imbalance: According to Portes (2009) worldwide large scale economy was one of the major fundamental reasons of the monetary emergencies. This is a result of sparing ventures and immense cross fringe capital stream made a ton of weight on money related intermediation process, these lopsided characteristics with imperfection in the monetary market and instrument together ended up one of the particular highlights of emergencies (Mohan, 2009). In perspective on the present emergency, the UK Government can start the accompanying activities to keep another emergency: Taking a gander at the long haul , we consider what ought to be done so as to maintain a strategic distance from threat of future emergencies, obviously large scale economy irregularity was one of the major fundamental reason, so it is better UK government endeavor to discover the issues which lie at the interface between full scale economy approach and money related framework guideline. Hardly any more things that legislature ought to consider are they should ensure that they secure the requirements of normal individuals when the data is expensive to obtain. Next measure is the legislature should ensure that disguises noteworthy externalities. This is rather than the cash administrative casing work which does not concentrate on externalities and it likewise gives motivators to the organizations to turn out to be huge to come up short or too interconnected to even think about failing, on the grounds that the bigger the foundation the more interconnected and higher the danger of avoiding amid emergencies.( Brunnermeier, 2009) The legislature ought to likewise concentrate on precise hazard commitment on the grounds that amid the monetary emergencies misfortunes will in general spread over other budgetary foundations too. The legislature should endeavor to frame a guideline that decreases the danger of spreading over the misfortunes to budgetary establishments. A money related commitment to deliberate hazard can be vast due to its connection with budgetary challenges among different foundations or causes monetary troubles at different organizations. In this manner new measures ought to be gone for broke of both the channels. (Brunnermeier, 2009) As indicated by Turner (2009), liquidity the executives and new guidelines help to limit liquidity hazard. The future tenets and guidelines ought to be observed successfully (Turner, 2009). Resource value blasts can be managed by executing severe financial and fiscal approaches. These strategies should mull over value adjustment and full scale budgetary steadiness. There must be powerful co-appointment among local and universal arrangements. The UK Government should endeavor to balance out all the monetary establishments that hold illiquid resources. The controllers need to join full scale prudential and large scale financial investigation by utilizing sectoral examination (Turner 2009). REFERENCES: Brunnermeier, M.K., (2009) Financial Crisis: Mechanisms, Prevention and Management [Online] Princeton University. Accessible at: http://66.102.9.132/search?q=cache:2lGCaBp37xYJ:fmg.lse.ac.uk/upload_file/1197_BrunnermeierPaper.pdf+http://fmg.lse.ac.uk/upload_file/1197_BrunnermeierPaper.pdf&cd=1&hl=en&ct=clnk&gl=uk [accessed 28 February 2010] BBC., (2009) Timeline: Credit Crunch to Downturn [Online] Available at: http://news.bbc.co.uk/1/hello/7521250.stm [accessed 28 February 2010] Bianco, K.M., (2008) The Subprime Lending Crisis: Causes and Effects of the Mortgage Meltdown [Online] CCH Mortgage Compliance Guide and Bank Digest. Accessible at: http://docs.google.com/viewer?a=v&q=cache:Vf9c_0SfRl4J:business.cch.com/bankingfinance/center/news/Subprime_WP_rev.pdf+http://business.cch.com/bankingfinance/center/news/Subprime_WP_rev.pdf&hl=en&gl=uk&pid=bl&srcid=ADGEESj5j4t_00aCZcSuhO6_qF6EZO99uP_P34gAGd2f_A7I_C2MVjlkbSVcFqc6FpAPGyYECW5sPQG6k_k4ja-tXrsL2EsZd8alQZk0U9n7Esqh31V1F9pwowYc1IeTo-U3I5vHAR9K&sig=AHIEtbT1hFiNcXHdS3Y4lgV7AYIRF1xY4g [accessed 28 February 2010] Crotty, J., (2008) Structural Causes of the Global Financial Crisis: A Critical Assessmentof the 'New Financial Architecture' [Online] PERI – Political Eco
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