Propose new systems or modifications to Toyota’s existing systems that could improve service quality (AC4.4)

  Task 4.4: Propose new systems or modifications to Toyota’s existing systems that could improve service quality (AC4.4) Explain the need for change in quality systems in an organisation form the improvement of service quality. b) Propose new or modification to Toyota’s existing systems that could improve service quality. For example: empowering employees and team approach investment in training and focus on employees prompt response to customer complaints make commitment towards improvement and leadership from the top c) Briefly explain the intended benefits of the proposed changes to Toyota.