Quality In Healthcare

Quality in healthcare can be defined as providing necessary care timely, accurately, and appropriately to achieve the best results. Healthcare organizations strive to provide quality care by using evidence-based medicine in order to save lives in less time. Quality healthcare means different things to different people; however, meeting the needs of the consumer is the main goal of quality care initiatives in any healthcare organization. Scenario: Use the attached “Fielder Medical Center Scenario” to complete this task. Requirements: A. Write a report to the director of health information management (HIM) that analyzes current quality improvement initiatives at Fielder Medical Center by doing the following: 1. Summarize three quality improvement initiatives at Fielder Medical Center and justify why the initiatives are necessary to the center. 2. Evaluate whether each of the three quality improvement initiatives at Fielder Medical Center comply with their internal organizational processes. 3. Evaluate whether Fielder Medical Center’s three quality improvement initiatives comply with applicable standards established by federal external agencies. 4. Evaluate how Fielder Medical Center’s three quality improvement initiatives are in compliance with the necessary federal and state legal requirements. B. Discuss how HIM professionals play a significant role in the quality and patient safety initiatives at Western View Hospital. C. Acknowledge sources, using APA-formatted in-text citations and references, for content that is quoted, paraphrased, or summarized. Introduction: Health information management professionals will be given opportunities to be members of quality improvement (QI) teams. Because of their expertise in health information management, they are often asked to gather data, analyze it, and present it for quality improvement activities. Understanding the quality improvement models used in healthcare administration and clinical practice from the perspectives of all types of healthcare professionals facilitates team building and achieving success in QI initiatives. Scenario: Read the attached “Quality and Performance Management and Methods Scenario” to complete this task. Requirements: Develop a quality improvement plan that is based on the scenario by doing the following: A. Discuss how to initiate a quality improvement project for this clinical problem. 1. Identify three areas of focus for quality improvement in the scenario. a. Describe the types of data gathered in part A1 (e.g., quantitative data). b. Explain your process for gathering the data. 2. Identify a quality improvement model that can be implemented. a. Describe the steps of the quality improvement model you chose. 3. Discuss the influence external accrediting agencies have on the quality improvement process. a. Describe the focus of one organization that helps to drive quality standards for the department. 4. Discuss one example of how you will use benchmarking and performance measures to monitor the progress made toward quality improvement goals. B. Identify the team members who would contribute to the quality improvement team. 1. Describe the professional roles and responsibilities of each team member identified in part B. 2. Explain how each team member contributes to the project. 3. Discuss the qualities the team needs in order to facilitate project success. C. Summarize why a quality improvement project is needed for the given scenario. D. Discuss how you would communicate your ideas for quality improvement project implementation to organizational leaders. 1. Describe the steps you will take to implement the quality improvement project in the organization. E. Acknowledge sources, using APA-formatted in-text citations and references, for content that is quoted, paraphrased, or summarized. Introduction: Health information management professionals may move into positions of management and leadership, inheriting the responsibilities and challenges that accompany the title of supervisor in a healthcare organization. In most cases, quality improvement includes analyzing processes and employee behavior, along with being responsible for external standards that drive internal processes. A supervisor who leads staff is always preparing the members to grow into the next job level while still maintaining expectations for current productivity and work standards. Developing an effective work team requires strong leadership with a constant eye on improving the quality A. Develop management techniques to monitor and promote productivity, teamwork, and regulatory compliance in health information management by doing the following: 1. Discuss effective processes supervisors use in maintaining workplace standards and guidelines. 2. Provide two examples of how a supervisor can promote productivity improvement for staff members. 3. Discuss how a supervisor can foster team building in the workplace. B. Develop best practices and procedures to engage employees in the professional environment by doing the following: 1. Describe how you would create a professional development program for health information management (HIM) employees. 2. Recommend strategies for promoting employee morale. 3. Describe the various procedures you would apply in a situation where an employee needs performance counseling and corrective action. 4. Explain, as the manager, how employee retention, performance, and satisfaction are impacted by implementing performance improvement strategies. C. Prepare for assuming the responsibility of a supervisor in a health information management role by doing the following: 1. Explain how common supervisory mistakes (e.g., staffing, watercooler chats, poor communication, bottlenecks in current procedures or workflow) can be used to enhance professional growth in preparation for increased responsibility in a healthcare management setting. 2. Explain how professional networking (e.g., attending in-services, volunteering for HIM roundtables) can enhance the professional growth and career development of healthcare professionals. D. Acknowledge sources, using APA-formatted in-text citations and references, for content that is quoted, paraphrased, or summarized.