Quality Management
Quality Management
Order Description
This is an in" rel="nofollow">individual assignment on Quality Management. You must submit your report to Turnitin" rel="nofollow">in as a Word document. The word range is 1,000 - 1,250 words.
Instruction This assignment requires you to compare and contrast TWO types of organisation, - ONE from the manufacturin" rel="nofollow">ing sector and ONE from the service sector,
selected from the table below. You must select the manufacturer whose code corresponds to the last-but-one digit of your student number, and you must select the
service-sector organisation whose code corresponds to the last digit of your student number.
Example: A student whose student number ends in" rel="nofollow">in the digits ‘03’ would need to fin" rel="nofollow">ind
‘03’ in" rel="nofollow">in the table above, and would see they have to select ‘Furniture’ as
their manufacturer, and ‘Library’ as their service-sector organisation.
The Task You are required to write a report about how you envisage that the PDCA cycle could be applied within" rel="nofollow">in your two selected organisations. Specifically, you are
required to:
a) Choose a core process from the operations function within" rel="nofollow">in each of your selected organisations, and explain" rel="nofollow">in how performance could be contin" rel="nofollow">inuously improved through
application of the PDCA cycle. In other words, customise the PDCA cycle to the context of the two selected processes, discussin" rel="nofollow">ing each separately.
(30% of marks)
b) For your chosen process in" rel="nofollow">in each organisation, identify and explain" rel="nofollow">in the quality management tools that could be applied at each phase of the PDCA cycle.
(35% of marks)
c) Identify and explore any similarities and differences between the issues you might expect your selected organisations would have to address in" rel="nofollow">in their application of
the PDCA cycle as part of their ongoin" rel="nofollow">ing management of quality.
(35% of marks