Deliverable 7 - The QI Plan
Competency
Describe different quality methods within healthcare.
Explain the basic models of quality improvement in healthcare.
Evaluate the role and importance of patient satisfaction.
Evaluate the role and importance of the patient experience.
Apply statistics to different quality methods in healthcare.
Appl
2/16/2019 Assignment
https://rasmussen.mycourselabs.com/labs/mod/assign/view.php?id=126332&forceview=1 2/5
Geriatric services
Consumer physician referral services
Recently, the CEO has been hearing complaints from both patients
and staff, varying from long wait times to rude physicians. You have
been hired to design and implement a Quality Improvement Plan to
help uncover quality problems and to satisfactorily resolve them.
Scenario Continued
You have been asked to present a narrated visual report for the CEO
and Board of Directors on a video conference call to share your major
things and to discuss recommendations.
Competencies:
Describe different quality methods within healthcare.
Explain the basic models of quality improvement in healthcare.
Evaluate the role and importance of patient satisfaction.
Evaluate the role and importance of the patient experience.
Apply statistics to different quality methods in healthcare.
Apply quality improvement methods.
Instructions
Your narrated visual report should include the following:
Types of measurements that will be used.
Overall design of the survey.
Identities who will lead the QI task force.
Identities who should be on the task force.
Suggestions for implementing the results of the survey.
Your narrated visual report should be done using Microsoft
PowerPoint, or any other presentation software of your choosing that
also allows for narration to be added.
Sample Solution