The COVID-19 pandemic has forced many workers to work from home, and many expect that
this trend will continue even after COVID-19 subsides. This wouldn’t have been possible
without digital technologies such as video conferencing, cloud computing, and Internet/mobile
infrastructures. Several large firms have announced that they will allow most of their
employees to work from home on a permanent basis. Many employers report that the
productivity of their workers has in fact improved after the pandemic or at least was not
significantly affected.
If many workers will continue to stay at home and work remotely for the foreseeable future,
how should your organization adapt? This might be an opportune time for your organization to
reimagine how to do the business. Pick one of the following two questions and write a report
that advises your CEO on the age of work from home.
• If the majority of the employees in your organization stay at home, what policies need
to be changed, in HR management, hiring, compensation, governance,
accounting/finance, or any other areas? How can these policies be redesigned in a way
to improve productivity and employee satisfaction? How can your organization help
them balance between work and life?
• If most customers of your organization continue working from home, how should the
strategies in product development, sales, marketing, customer services, or other areas
be redesigned, so that your organization can maintain or augment competitive
advantages?
Sample Solution