Six Sigma is a common quality management practice used to support the businesses improvements on different levels organizational, processes. Numerous successful cases by well-known companies demonstrated this methodology`s efficiency such as in Motorola, Amazon, General Electric…..etc.
In practice, these companies use one of two paths to implement six sigma: DMAIC, which contains five phases ( Define , Measure , Analyze , Improve , Control ) , and DMADV which includes ( Define , Measure , Analyze , Design , Verify ). The first path is covered in details by our course materials.
In this assessment, picture yourself as a Quality Records Investigator. In order to improve a current process, product or service, you were requested by the quality manager to create a project plan using six-sigma methodology specifically (DMAIC). To work on this assignment, choose a product or service, or process that you think it needs to be improved. Create a project plan that explains the following:
- Define Stage : Product or Service Information: ( 1 point ) ( 100 – 200 words)
• Choose either product, service, or process to improve.
• State the project scope, two objectives, and the duration.
• Identify the project`s team (key stakeholders).
Sample Solution