Access and purchase the Case Study, Measuring the Results of the HR Function: The Case Study of the Société de transport de Montréal's Staffing and Workforce Planning Division.
Using this business case study, you will explore how to diagnose organizational issues and to identify the metrics necessary to measure success. You will learn about the importance of the alignment of the HR mission and vision to that of the organization, how to evaluate and use information to develop performance indicators, and the importance of staffing to the attainment of organizational objectives. Work in groups of 3 to 4.
Take the perspective of the consultant from K-7, who is the project head of this initiative. Write a 3-4 page paper, recommending the performance indicators that STM’s Staffing and Workforce Planning Division should measure and evaluate to achieve its objectives.
Sample Solution