Symptoms of the Problem.

Symptoms of the Problem. This section requires a clearly stated topic/purpose statement which refers to and develops the report's overall purpose. If subsections are used, a preview of the subsection headings are required. What are the symptoms of your problem technologically, operations, personnel, emergency responsive, security or with patients and the community? Describe the noted symptoms leading to this conclusion. Be descriptive. For example, patient complaints about not receiving timely responses to their requests have increased by 5% in the last month. These actions or behaviors employees, managers or clients are complaining about are the symptoms of the business problem you will attempt to solve later on in the semester. You may use the case facts as a basis, but you will also want to research other similar cases to determine how symptoms presented in those cases also and include them for your analysis. (About 3/4 of a page to one page Missing Baby Case Scenario Isabella Incinta delivered a healthy baby girl three days ago at Palm Beach General Hospital (PBGH). At 8:10 a.m. she was discharged by her physician after a thorough examination. At 9:30 a.m, the baby's nurse practitioner likewise performed a discharge examination on the child. Both the physician and the practitioner updated the EMR's according to protocol and updated the respective nurses of the discharges in order for discharge planning to be coordinated. At 9:45, Nurse Nancy brought the baby to Isabella and conducted the final hour of discharge procedures including the routine well baby care plan and parent education. She asked Isabella to give her call when she was ready to leave so that an escort could be called to help her and the baby to their car. Isabella called her husband, Igor Incinta, to let him know that he could come to get the baby and her because they were discharged. Igor said he would be at the hospital around 1:00 p.m. In the interim, Nurse Nancy followed protocol and entered the discharge to the EMR at 11:30 before lunch thus deactivating the identification HUGS bands. At 12:30 p.m., a 19-year-old woman allegedly bought a pair of nurse's scrubs for $16 at a store before walking into the urban hospital and approached Isabella and the three-day-old baby in the room; she delivered a tray of food to Isabella. She told the mother she was taking the baby for a final check-up and foot printing and would also feed her so that Isabella could relax before returning home. The woman may have volunteered at the hospital or another facility in the network previously. Igor arrived at 1:10 just as Isabella was finishing lunch. He said parking was difficult. At 1:30 Isabella called the nurses station to let them know she was ready to go. Nurse Nancy called for an escort who arrived at Isabella's room around 1:40. They waited for ten minutes and then called the nurses' station asking that their baby be returned to the room because the escort was there for them. The nurses' station said that they would bring the baby right down. After 15 minutes and checking with Igor and Isabella, the couple described the nurse who took baby Incinta as white with blond hair, around 5 feet tall and 150 pounds who speaks intelligently, wearing white scrubs with a hospital identification badge. The nursing unit determined that they could not locate Baby Incinta. Once the baby is discharged to its parents, no one would take the baby.        

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