Follow link to view TED Talk Mark Bowden
https://www.youtube.com/watch?time_continue=10&v=rk_SMBIW1mg&feature=emb_logo
After viewing, please share the experiences, challenges, outcomes and/or insights you had as you experimented with using his tactics. Also, offer your thoughts as to whether or not any of Mark's techniques might be of value to you as you make seek to resolve or improve the issues in Conflict Resolution
Sample Solution