Read the case study: The Philly311 Project: The City of Brotherly Love Turns Problems into Opportunities on pages 470 — 472.Laudon, K.C. & Laudon, J.P. (2019). Essentials of MIS. Thirteenth edition. Pearson Publishing. New York, NY
The assignment is to answer the questions at the end of the case. You are to use the textbook and external sources to support your answer.
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