The consequences of having dissatisfied employees
Identify the consequences of having dissatisfied employees and describe ways of applying the four theories of job satisfaction and how you would use them to boost job satisfaction. Discuss how intrinsic and extrinsic motivation factors affect job satisfaction.
When answering consider how goals may help with job satisfaction and how to design jobs to enhance motivation.
Sample Answer
Here are some of the consequences of having dissatisfied employees:
- Increased turnover: Dissatisfied employees are more likely to leave their jobs, which can lead to high turnover costs.
- Reduced productivity: Dissatisfied employees are less likely to be productive, which can lead to decreased output and profits.
- Increased absenteeism: Dissatisfied employees are more likely to miss work, which can disrupt operations and productivity.
- Decreased customer satisfaction: Dissatisfied employees are less likely to provide good customer service, which can lead to decreased customer satisfaction and sales.
- Increased safety risks: Dissatisfied employees may be more likely to take risks or make mistakes, which can lead to accidents and injuries.