The external factors that affect the function

Social workers in administrative roles must be able to identify and analyze the external factors that affect the
function of the human services organizations for which they work. Though you may apply leadership and
management skills as you assume an administrative position, you may also be able to repurpose many of the
assessment skills you use in clinical practice for macro social work. Just as you gather information about a
client and develop strategies for treatment at a micro level, so too, at a macro level, you gather and analyze
information about a situation or program and identify appropriate strategies that will support positive
organizational functioning.
For this Discussion, you address the Phoenix House case study in the Social Work Case Studies:
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