For this discussion question, first read the case study on pages 182 – 202 of the textbook. Analyze case
study in utilizing the Five Step Approach provided by the authors. The five steps are the following:
Define the problem and determine its causes.
Establish criteria to evaluate alternatives.
Generate policy alternatives.
Evaluate and select policy.
Evaluate adopted policy.
After addressing these five steps, answer discussion question number 8 on page 202, which states:
Did the five-step model help you understand the problem, and help you organize and structure your
research and a potential response in a way that made the task more manageable, and your analysis more
thorough? Or did this problem reveal possible limitations of the five step approach?
Sample Solution