"The Goal" by Eliyahu M. Goldratt

1. There is a lot of discussion about performance measures in The Goal. List three good performance measures and explain how each one is useful in managing an organization. a. b. c. 2. For the three performance measures, you listed in Question #1, describe how each one can be misused in managing an organization. a. b. c. 3. Alex learned a lot about managing his plant on the boy scout hiking trip. Give two examples of how he handled problems on the hike. a. b. 4. For each example, you gave in Question #3, describe how Alex applied a similar strategy in the plant. a. b. 5. What did Alex learn about managing his plant from the dice and match game?    

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