The importance of organizational culture in regards to quality and the deployment of quality systems. •Where is the employee empowerment? Do their work ethics have to be reflective of their leader?
Discuss your definition of empowerment and the rational for it within organizations, whether small or large. Do you think that the above mentioned employees feel inhibited by their manager and have gotten into a "group think" state of mind? What control does Merrill have in changing the perception of whether his employees feel as if they can forge ahead without his "blessing" and fell empowered as opposed to enlisted.? Do you think it is possible for Merrill to help his employees to overcome his "Shyness° in moving forward with change and compliance. How can he implement these changes and create a better working culture?
Reflect upon your own experiences-Have you ever been involved in an effort that was half-hearted because the leader of the effort didn't seem to be enthusiastic about it? If so, outline what happened? If not, discuss what it means and what chain of events can take place when the person in charge in a given situation sets the tone of moving in a certain direction. Did you feel a sense of empowerment if you stepped beyond your leaders confinement?
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