,“The right organisational culture is essential for Operational Excellence(OE)” to succeed”

  You have just joined ABA (ABA is a company name, or you can also use your current employer, prefer to apply it as a health care company) . Your boss is very impressed to learn that you have an a background in MBA study. The boss is interested in being briefed about the importance of developing a culture that supports Operational Excellence and the elements of such a culture, so that action can be taken from the CEO level to develop and strengthen that culture. Choose an appropriate approach and select areas of importance based on your knowledge of Operational Excellence from the course and what you can find out about the impact of culture on OE.