1) After reading Dr. Steven R. Van Hook's article on "Customer Service Worker Self-Care” Describe and
explain the following terms: “Self -Care”, “Self-Care on the job”, and Self-Care After the Job.
2) Research two other alternatives ways to manage work stress. Elaborate on your findings, discuss whether
you agree or disagree and why.
3) Research four different tactics front line workers/Business companies are implementing into their daily lives,
in order to manage stress during this COVID-19 pandemic ( do not include the same tactics in questions 2)
Provide a citation for your research and examples.
Sample Solution