Topic: Quality Management :tools and Techniques

Order Description 1000 words answerin" rel="nofollow">ing 3 Questions Assessment Overview The assessment is designed for students to apply fundamental quality management tools and techniques. The assessment in" rel="nofollow">involves respondin" rel="nofollow">ing to assessment questions related to specific case material. Submit your 1000 word assessment paper with a cover sheet showin" rel="nofollow">ing the course name and number, assessment number, your name and student number, then attach answers to the questions asked. Ensure you in" rel="nofollow">indicate clearly each question number you are answerin" rel="nofollow">ing. Feel free to discuss your assessment ideas in" rel="nofollow">in the course discussion forum, before you complete and submit the assessment. Assessment Context and Case Material Your expertise in" rel="nofollow">in quality management has landed you a job at the toy manufacturer LEGO, located in" rel="nofollow">in Billund, Denmark. To get you up to speed, your supervisor has provided you with resources about the quality management challenges at LEGO in" rel="nofollow">in relation to development of the new LEGO products. She recommends that you study the below case video and text to get familiar with how quality is embedded in" rel="nofollow">in product development and product delivery activities at LEGO. Article lin" rel="nofollow">ink to Interview with John Hansen, Senior Vice President for Engin" rel="nofollow">ineerin" rel="nofollow">ing & Quality at LEGO, Billund, Denmark Then, your supervisor assigns you to a product development project in" rel="nofollow">in need of quality management assistance. The product development project had a quality manager assigned. The project in" rel="nofollow">initiated a limited prototype packagin" rel="nofollow">ing run prior to ramp-up to production. Unexpectedly, your predecessor is now unavailable for a foreseeable period of time due to a serious sports in" rel="nofollow">injury. Instead you are now assigned to the project as the quality expert. It is your task to analyse the quality data from the prototype run and advise the project on quality matters from now on. Further case in" rel="nofollow">information will be provided here. Assessment 2 LEGO Case (PDF) Assessment 2 LEGO Packagin" rel="nofollow">ing Data (PDF) Assessment Task Complete the followin" rel="nofollow">ing tasks and answer the questions: 1. You have to help the project develop a control chart (c-chart). What are the UCLc and LCLc values for the data? Show the formula used and your calculations. 2. Next, construct a control chart and plot the data on the chart. Is the process in" rel="nofollow">in control, or is one or more special causes still lin" rel="nofollow">ingerin" rel="nofollow">ing? 3. You have to come up with a recommendation. Where do you and the project go from here? You may want to consider the followin" rel="nofollow">ing options: a) provide a control chart that reflects an in" rel="nofollow">in-control process, b) abandon the current data and start over again" rel="nofollow">in with another prototype production run to seek out special causes that prevented success the first time, or c) try to in" rel="nofollow">investigate what actually happened on the production run where the data is from and then make a decision. Assessment Criteria Your paper will be assessed accordin" rel="nofollow">ing to the followin" rel="nofollow">ing criteria. Content 90% Responses to assessment questions must demonstrate in" rel="nofollow">in depth understandin" rel="nofollow">ing of the quality management issues and appropriate application of quality management tools and techniques. The questions have equal weight. Referencin" rel="nofollow">ing 5% Appropriate in" rel="nofollow">in-text referencin" rel="nofollow">ing and reference list. Adherence to CQUniversity Harvard or APA Reference Style. Written Communication 5% Structure, expression, spellin" rel="nofollow">ing, punctuation and grammar. Concise and within" rel="nofollow">in (+/-10%) of the word limit: 1000 words.