Identify an event in which there were unintended negative consequences, and in which amendments to operations management may have prevented, or lessened the impact of, those negative consequences. You may use an Internet search to identify such an event or draw upon your own experiences/knowledge. The event you choose should have attained reasonably widespread media attention to help inform your analysis.
To assist you with identifying a suitable event context, the following are offered as examples. Whilst you may use the following events for your analysis, you are encouraged to identify other events that have experienced operations-related incidents:
Fyre Festival 2017
Boston Marathon 2013 bombings
Your task is to critically analyse the operational issues that contributed to the unintended negative consequences which affected the event. Your critical analysis must be informed by the issues and resources we have covered throughout MNG10226. The final component of your task is to make recommendations for operations management improvements to reduce the risk of similar incidents from reoccurring in the future.
Sample Solution