TRAINING AND DEVELOPMENT

  Description 8090310: You are the newly appointed director of training and development for a mid-sized construction company operating in five states in the northeastern United States- Although you have been on the job for only a short time, a project requires you immediate attention- One service provided by you company is residential roofing installation, repair, and replacement- Each job is performed by a crew consisting of an on-site supervisor (see the document “Exhibit 1: Position Description for Roofing Supervisor” attached) and semi-skilled and unskilled laborers, many of whom are college students working summer jobs and seasonal workers with limited English speaking skills- Although construction work is inherently dangerous, you company has experienced three serious on-the-job accidents-one fatal-on roofing jobs in the past month- An accident report from an Occupational Safety and Health Administration (OSHA) inspector identified numerous safety violations that could have contributed to the accidents (see the document “Exhibit 2: lnjuy and Illness Incident Report” attached)- Senior management has directed you to plan and implement a mandatory training program on workplace safety for all roofing supervisors- While you control the training program’s design and implementation, management has stipulated that the training should be comprehensive and each supervisor receive 30 hous of training- Because roofing work is performed only in warm weather and supervisors receive an attractive monthly bonus based on the number of roofing jobs completed to a client’s satisfaction, you suspect that some supervisors may resist attending