tutor wansai Customer service
This module marks the begin" rel="nofollow">innin" rel="nofollow">ing of your course project. Your task this week is to identify a company to evaluate and research. Be sure to identify a company that you are able to gather enough in" rel="nofollow">information about so that you can fulfill each component of the project. Ideally the company you choose should have the followin" rel="nofollow">ing:
Strong customer base
Customer service representatives that regularly in" rel="nofollow">interact with customers
Website
An opportunity for you to in" rel="nofollow">interact with them, either in" rel="nofollow">in person, on the phone, or via the Internet
Information about the company that you can access through the Internet or a library
Customer service train" rel="nofollow">inin" rel="nofollow">ing program for employees
Once you have determin" rel="nofollow">ined the company that you would like to use for this project, write a one-page paper that in" rel="nofollow">includes the followin" rel="nofollow">ing:
Company name and general description that in" rel="nofollow">includes history, years in" rel="nofollow">in busin" rel="nofollow">iness, and number of employees
Products and/or services they provide, and how they meet the needs of customers
Description of their primary customers
Why you chose them for this project