As a student, you may encounter a number of situations where you will need to seek support and guidance
to navigate your university experiences. In this activity, you will read a series of university life scenarios to
help you gain familiarity with the student support services available to you. Read each scenario, then
determine which university resource would best meet the need in each case.
Scenario 1
Julia's professor has told her she needs to use scholarly articles for her research paper. She has a
general idea of what this means, but is not entirely sure the articles she found are scholarly. What service
can she use to discuss her findings with a librarian?
Scenario 2
Robert has a business proposal due at the end of his 8-week class. Sketch out a research and writing plan
for Robert, including a timeline for success and incorporating interactions with the appropriate support
services.
Scenario 3
Tiffany just started taking an Accounting class and feels overwhelmed with the coursework and the
readings. Even though she read the first week’s content, she isn’t sure how to get started on the
homework assignment. What steps can Tiffany take to help her through the week? Which university
resources might be useful to her?
Scenario 4
John has a classmate who is making comments within the discussion board threads that reinforce
negative stereotypes about a particular ethnic group, and it is making him feel uncomfortable. He’s
spoken to his instructor about his concerns and the behavior stopped. If the behavior had continued and
the instructor was not able to handle this issue, who could John reach out to?
Scenario 5
Mario requires Microsoft Excel for Accounting 101, but he is faced with the high cost of purchasing the
software. What technology resources are available to Mario as a University of Maryland Global Campus
business student?
Scenario 6
Kate just landed a great new job, but there is one-year waiting period before tuition remission is available
to her. What university resources can help her explore options for funding her education.
Sample Solution