Who are likelyto do emotional labor in todays society?

What aspects of your life require "emotional labor?' For this post, first, let's summarize and clarify Arlie Russell Hoschchild's theory on emotional labor. Why do we consider analysis of emotional labor a symbolic interactionist approach? If you can further discuss how this may tie to Goffman's theory, that would be great. Try to be as succinct and clear as possible. (Note: I do not want people to continue to repeat the same definitions. So, if you check in after a few people already had posted, then try to add something new/different instead of simply repeating what's already summarized). Second, use an example of a role you assume or some routine work/activity you do where you needed to manage your emotions. Address the following questions in your essay; what are contextual factors influencing your emotional work in this case? What I mean by "contextual factors" are social norms, social facts, or other structural conditions (e.g., economic relations, gender, race) affecting, forcing, and/or enabling your emotional labor. In general, what groups in our society are likely to be required to do more emotional labor than others? What concept(s) by either Goffman or Hochschild help you analyze this case?        

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