After reading the case found on page 171 in the textbook (COSTCO: Doing Something Right), write a 2-3-page paper (in APA format) that answers the questions found on page 195, entitled “Back to the Case”. There are 3 questions that you will need to answer.
Finally, briefly discuss the differences between Costco and the current motivation at your organization. How might Costco’s
success transfer (or not) to your current organization? Identify the formal and informal leaders in your organization - do they impact motivation and if so, how?
Sample Solution