Housing Issues and Housing Solutions Report
You are a policy officer for Goldacre Housing Association. You have been asked to write a report to the management board. The board has requested this report because:
Residents say that repairs are difficult to report, and the quality of repairs is poor Residents are dissatisfied with the way that anti-social behaviour is addressed. Little help is provided to tenants who are finding it difficult to pay their rent. You should set out in the report how you will improve these three elements of the housing management service. The report should set out what actions the association should take. Your actions should be informed by relevant good practice from other landlords.