Develop and Manage Performance Management Processes






Part AYour task is to develop a Learning and Development strategy for supervisors and team leaders in managing performance using STAR’s Performance Management System.  Use the bolded headings to structure your strategy and answer the dot points under each heading.


• List the characteristics of a learning organisation the strategy will address.• Consider the attached proposal from CTF (Appendix 1) to provide some training aligned to your strategy.  Based on CTF’s proposal and your identified learning and development needs which aspects of your Learning and Development Plan will you consider contracting to CTF to deliver?  Justify this approach.• Outline the methods that will be used to ensure compliance with quality assurance standards & to negotiate remedial action with providers where necessary.• Outline the resources (physical, financial and human) required to implement this plan.

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