Performance measurement

  1. Imagine you are working at an ice cream shop. It is the middle of summer, the shop’s busiest season, and the electricity goes out during a storm. Rank the actions that you should take in order of importance, as your performance will be measured regarding your immediate actions. Assess the advantages and / or disadvantages of having more than one source of performance measurement within a company. Support your position with examples. Of the performance measurement sources you provided, select one that you believe your current or previous company could benefit from and explain why.
  2. Imagine you are a new employee in a human resource (HR) department. Your first task is to develop a stress management seminar for the employees. Determine the topics that should be covered in the seminar. Support your selection of the topics. Develop criteria to assist in selecting the vendor to use for the training.

Sample Solution

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